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Contact Amzonite support via email πŸ“¨

How to get in touch with our support team for assistance by sending an email to [email protected].

Joshua Casey avatar
Written by Joshua Casey
Updated over a year ago

We're dedicated to providing you with excellent customer support to ensure your experience with us is seamless. If you have questions, concerns, or need assistance, reaching out to our support team via email is a convenient option.


Open Your Email Client

Start by opening the email client or webmail service you normally use, whether it's Gmail, Outlook, Yahoo Mail, or another provider.


Compose a New Email

Click on the "Compose" or "New Email" button to create a new email message.


Address the Email

In the "To" field, enter the email address for our dedicated support team: [email protected].


Write a Clear Subject

Compose a concise subject line that reflects the purpose of your email. A clear subject line helps our support team understand your inquiry right away.


Write Your Message

In the body of the email, provide a detailed explanation of your question, concern, or issue. The more information you provide, the better our support team can assist you. Include any relevant account details, order numbers, or screenshots, if applicable.

Tip: Be thorough and specific in your email to help our support team fully understand your query.


Attach Relevant Files

If your inquiry requires attachments, such as screenshots or documents, you can use the attachment option in your email client.

Tip: Make sure the attachments are relevant and help clarify your issue.


Review and Send

Before sending the email, take a moment to review your message, subject line, and any attached files to ensure accuracy and completeness.

Click the "Send" button to deliver your email to our support team. Once sent, you'll receive an automated confirmation email acknowledging that your message has been received and is under review.

Note: If you don't receive a confirmation or response, check your spam or junk folder, as automated emails can sometimes get filtered.


Wait for a Response

Our dedicated support team will review your email and respond as promptly as possible. Response times may vary based on the volume of inquiries, but we make every effort to provide timely assistance.

Note: Requests are usually responded to within 24 hours.


Urgent Matters

For urgent matters that require immediate attention, consider using our Live Chat or WhatsApp support options. We're here to assist you every step of the way. πŸ‘

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