We're committed to providing you with accessible and timely customer support. Our live chat feature allows you to engage with us directly, receive quick responses, and access your message history conveniently.
Using the Live Chat Icon
Click the Live Chat Icon: Look for the round green chat icon located at the bottom right corner of your screen. You'll find it on both desktop and mobile versions of our website.
Click "Ask a Question": Click "Ask a Question" to initiate the conversation with our support team.
Getting Assistance
Once you've started the chat, a member of our support team will respond to your inquiry promptly. You can ask questions, share concerns, and receive real-time assistance.
Note: Live chat is available 24/7, our response times may vary based on inquiry volume.
Tip: You can also send attachments, such as screenshots, to help illustrate your issue. Remember to provide a clear description of your query or concern for efficient assistance.
Accessing Message History
Your conversation history with our support team will be stored for your reference. Here's how you can access it:
Open the Chat Window: Click on the chat icon again to open the live chat window.
Click "Messages" Tab: Within the chat window, look for the "Messages" tab located at the bottom of the chat box.
View Previous Conversations: Click on the "Messages" tab to access your previous message history with our support team. This allows you to review previous discussions and refer back to any relevant information.
Using our live chat feature offers you a convenient and direct way to communicate with Amzonite's support team. We're here to assist you every step of the way in your investment journey. 👍